{"article":{"id":32443879584409,"url":"https://megabonanza.zendesk.com/api/v2/help_center/en-us/articles/32443879584409.json","html_url":"https://support.megabonanza.com/hc/en-us/articles/32443879584409-I-was-charged-twice-what-should-I-do","author_id":31358296760857,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":-2,"vote_count":6,"section_id":31522120129433,"created_at":"2024-05-14T05:10:48Z","updated_at":"2026-07-24T08:28:26Z","name":"I was charged twice, what should I do?","title":"I was charged twice, what should I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-23T03:20:05Z","user_segment_id":null,"permission_group_id":31521782208665,"content_tag_ids":[],"label_names":[],"body":"<p class=\"p1\">Oh no! Let’s get this sorted out for you right away!</p>\n<p class=\"p1\">First, could you please provide us with some information? You can do that by submitting a form through this <a href=\"https://support.megabonanza.com/hc/en-us/requests/new\" target=\"_blank\" rel=\"noopener noreferrer\">link.</a></p>\n<p class=\"p1\">Here’s what we need:</p>\n<ul>\n<li class=\"p2\">The date and time of the purchase</li>\n<li class=\"p1\">The purchase amount (in dollars or Gold Coins)</li>\n<li class=\"p1\">Any additional details that may help us resolve the issue for you</li>\n</ul>\n<p class=\"p1\">Once you’ve sent these details to our team, we’ll jump into action to get this sorted out for you as soon as possible. We appreciate your patience!</p>"}}