We’re sorry about the hiccup, but we’re here to help you get it sorted out.
First things first, let’s double-check if your purchase did indeed come with free Gold Coins. Some of our offers include them, while others don't.
If your purchase did include free Gold Coins but you haven't received them, please reach out to our Customer Support team. Make sure to provide the following details:
- Transaction ID number
- Transaction date
- Transaction amount
You can find all this information in the email confirmation we sent you with the subject line “Your account has been credited”.
Once you've gathered everything you need, click the link to get in touch with our Customer Support team. We’re here to make things right for you!